I had a customer come to my store at 9:10 at night with his defective V300 yelling at us to open the door for him (we close at 9 o'clock sharp). He came in earlier in the day because the phone was freezing or something, but he got all pissed off because he didn't want to go through warranty exchange, he wanted us to give him a new phone right there. I guess he had changed his mind, but when he demanded that we open the door and we refused, he started screaming "F$%* T-Mobile" and throws his phone about 150 feet across the 4 lane highway into another parking lot. I would've had more respect for him and his outburst if he'd stood behind his 'T-Mobile sucks' principles and left the phone there. Instead, I laughed as he drove across the street and spent 5 minutes wandering around looking for his phone in the dark. Then I memoed his account with the details in case he tried to go through with the exchange.